{"id":224,"date":"2025-05-04T22:27:30","date_gmt":"2025-05-04T22:27:30","guid":{"rendered":"https:\/\/goldendreams.com.pl\/?page_id=224"},"modified":"2025-05-30T21:39:46","modified_gmt":"2025-05-30T21:39:46","slug":"zwroty-i-dostawa","status":"publish","type":"page","link":"https:\/\/goldendreams.com.pl\/en\/zwroty-i-dostawa\/","title":{"rendered":"Returns and delivery"},"content":{"rendered":"<div class=\"nicepage-container\"><div class=\"\" style=\"\" >        <script>\n            (function ($) {\n                var ResponsiveCms = window.ResponsiveCms;\n                if (!ResponsiveCms) {\n                    return;\n                }\n                ResponsiveCms.contentDom = $('script:last').parent();\n                ResponsiveCms.prevMode = \"XL\";\n\n                if (typeof ResponsiveCms.recalcClasses === 'function') {\n                    ResponsiveCms.recalcClasses();\n                }\n            })(jQuery);\n        <\/script>\n        \n    \n    <section class=\"u-clearfix u-section-2\" id=\"block-2\">\n      <div class=\"u-clearfix u-sheet u-valign-top-lg u-valign-top-md u-valign-top-sm u-valign-top-xs u-sheet-1\">\n        <div class=\"u-clearfix u-custom-html u-expanded-width u-custom-html-1\">\n          <meta charset=\"UTF-8\">\n          <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n          <title><\/title>\n          <style> h1, h2, h3 { \n            font-family: Arial, sans-serif; \n            font-size: 14px !important; \n            font-weight: bold; \n            color: #333; \n            margin: 0; \n            padding: 0; \n        } \n        h1 { \n            margin-bottom: 20px; \n            text-align: center; \n        } \n        h2 { \n            margin-top: 20px; \n            margin-bottom: 12px; \n            border-bottom: 1px solid #eee; \n            padding-bottom: 6px; \n        } \n        h3 { \n            margin-top: 12px; \n            margin-bottom: 8px; \n        } \n        .section { \n            margin-bottom: 25px; \n            background: #fff; \n            padding: 15px; \n            border-radius: 5px; \n            box-shadow: 0 1px 3px rgba(0,0,0,0.1); \n        } \n        ul { \n            padding-left: 20px; \n            margin-bottom: 15px; \n        } \n        li { \n            margin-bottom: 8px; \n        } \n        p { \n            margin-bottom: 12px; \n        } \n        .contact-info { \n            background: #f8f9fa; \n            padding: 15px; \n            border-radius: 5px; \n            margin-top: 25px; \n            text-align: center; \n        } \n        a { \n            color: #000; \n            text-decoration: none; \n        } \n        a:hover { \n            text-decoration: underline; \n        } <\/style>\n          <div class=\"section\" style=\"text-align: center; margin-bottom: 30px; background-color: #f8f9fa; padding: 20px;\">\n            <h1 style=\"font-size: 24px !important; color: #333; margin-bottom: 15px;\">RETURNS AND DELIVERY<\/h1>\n            <p style=\"font-size: 16px; color: #666;\">Information regarding the returns procedure, delivery, and complaints<\/p>\n          <\/div>\n          <div class=\"section\">\n            <h2>1. RETURNS<\/h2>\n            <h3>1.1. Return Conditions:<\/h3>\n            <ul>\n              <li>The Customer has 14 days to submit a statement of withdrawal from the contract and an additional 14 days to complete the return.<\/li>\n              <li>Returns are accepted only for products that show no signs of use by the buyer.<\/li>\n            <\/ul>\n            <h3>1.2. Return Procedure:<\/h3>\n            <ul>\n              <li>Returns are possible after contacting us within 14 days of receiving the order.<\/li>\n              <li>To arrange a return, please contact us via email at: [kontakt@goldendreams.com.pl](mailto:kontakt@goldendreams.com.pl).<\/li>\n              <li>The response will be sent via email.<\/li>\n              <li>The return shipping costs are to be covered by the customer.<\/li>\n              <li>The product should be placed in a well-secured package.<\/li>\n              <li>The refund will be processed within 14 business days from receiving the returned product.<\/li>\n              <li>Refunds are processed using the original payment method, unless the customer explicitly agrees to an alternative form of refund.<\/li>\n            <\/ul>\n          <\/div>\n          <div class=\"section\">\n            <h2>2. DELIVERY<\/h2>\n            <h3>2.1. Delivery Costs:<\/h3>\n            <ul>\n              <li>Delivery costs depend on the chosen carrier and are in accordance with the current price list.<\/li>\n              <li>The delivery cost is provided before the order is confirmed.<\/li>\n            <\/ul>\n            <h3>2.2. Delivery Time:<\/h3>\n            <ul>\n              <li>The delivery time is up to 4 business days.<\/li>\n            <\/ul>\n          <\/div>\n          <div class=\"section\">\n            <h2>3. COMPLAINTS<\/h2>\n            <ul>\n              <li>Complaints should be reported via email to: [kontakt@goldendreams.com.pl](mailto:kontakt@goldendreams.com.pl).<\/li>\n              <li>The complaint will be processed within 14 business days from the date of receipt of the submission.<\/li>\n              <li>The response to the complaint will be sent via email and will include detailed information regarding the decision and any actions taken in relation to the complaint.<\/li>\n              <li>Refunds related to the complaint will be processed within 14 business days from the date the complaint is resolved favorably.<\/li>\n              <li>Refunds are processed using the original payment method, unless the customer explicitly agrees to an alternative form of refund.<\/li>\n            <\/ul>\n          <\/div>\n          <div class=\"contact-info\">\n            <p>If you have any questions, please contact us at:<\/p>\n            <p>Email: <a href=\"mailto:kontakt@goldendreams.com.pl\">kontakt@goldendreams.com.pl<\/a>\n            <\/p>\n          <\/div>\n          <div class=\"section\" style=\"text-align: center; margin-top: 30px;\">\n            <h2>4. RETURN FORM<\/h2>\n            <p style=\"margin: 15px 0;\">Please fill out and send us the return form:<\/p>\n            <p style=\"margin: 15px 0;\">After completing the form, please send it to: kontakt@goldendreams.com.pl<\/p>\n            <a href=\"https:\/\/goldendreams.com.pl\/wp-content\/uploads\/2025\/05\/zwrotygoldendreams-1.pdf\" style=\"display: inline-block;                   background-color: #000;                   color: #fff;                   padding: 10px 20px;                   border-radius: 5px;                   text-decoration: none;                   margin-top: 10px;\"> Download the Return Form (PDF) <\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n    \n    \n    \n  \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>ZWROTY I DOSTAWA Informacje dotycz\u0105ce procedury zwrot\u00f3w, dostawy oraz reklamacji 1. ZWROTY 1.1. Warunki Zwrot\u00f3w: Klient ma 14 dni na [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-224","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/pages\/224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/comments?post=224"}],"version-history":[{"count":7,"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/pages\/224\/revisions"}],"predecessor-version":[{"id":537,"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/pages\/224\/revisions\/537"}],"wp:attachment":[{"href":"https:\/\/goldendreams.com.pl\/en\/wp-json\/wp\/v2\/media?parent=224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}